Information Collection
We collect essential personal identifiers including your full name, email address, physical shipping address, and primary phone number. This data is gathered specifically to facilitate the processing of high-value furniture orders, verify your identity for secure transactions, and provide real-time delivery updates through our automated tracking systems.
Logistics Data Sharing
To ensure your furniture arrives safely, we share your delivery address and contact number with our trusted third-party freight carriers and LTL logistics partners. These partners are contractually obligated to use your information solely for the purpose of coordinating delivery appointments and are strictly prohibited from using or selling your data for independent marketing purposes.
JWT & Cookie Usage
Our platform utilizes JSON Web Tokens (JWT) to provide a secure, persistent login experience without storing sensitive passwords in your browser. Additionally, we use functional cookies to maintain your shopping cart progress, remember your site preferences, and ensure that your session remains authenticated across different tabs or during return visits to our storefront.
Payment Data Security
Your financial security is our top priority. We do not store full credit card numbers or CVV codes on our internal servers. All financial transactions are transmitted via Secure Socket Layer (SSL) technology and processed through fully encrypted, PCI-DSS compliant third-party payment gateways to ensure your sensitive billing information remains inaccessible to unauthorized parties.
Marketing & Opt-Out
Users may choose to opt-in to our newsletter to receive furniture care guides, interior design tips, and exclusive promotional offers. Your participation is entirely voluntary. You maintain full control over your communication preferences and can opt-out at any any time by clicking the 'Unsubscribe' link found at the bottom of our emails or by updating your profile settings.
Data Retention
We retain order history and basic contact data as required by law for tax reporting, financial auditing, and furniture warranty fulfillment. However, we respect your right to privacy; you may request the permanent deletion of your personal account data at any time via our support portal, provided there are no active orders or outstanding legal obligations tied to the account.
Child Privacy
Our website and services are intended strictly for adults aged 18 and over. We do not knowingly collect, solicit, or maintain personal information from children under the age of 13. If we become aware that a minor has provided us with personal data without verifiable parental consent, we will take immediate steps to delete that information from our database and terminate the associated account.
Policy Updates
We reserve the right to update this Privacy Policy to reflect changes in global privacy laws or our internal data handling practices. If significant changes are made—specifically regarding how we share or secure your personal information—we will notify all registered users via their primary email address and place a prominent notice on our homepage for 30 days.